1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3121684464
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once done, you can log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still face issues, click on send OTP and wait, then seek assistance from the app's support system if the OTP is not received. You can reach out to the support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. This means users can access their gaming earnings, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a processing time of 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This can impact the overall time it takes for transactions to be completed.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. This means the bonus earnings are separate from your withdrawable balance.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for further assistance.
Our user-friendly platform ensures a seamless navigation and uninterrupted gameplay, allowing you to focus on your experience without any interruptions. Advanced security measures are in place to safeguard your personal and financial information, giving you peace of mind as you use our platform. Our robust security infrastructure is designed to detect and prevent potential threats, ensuring that your sensitive data remains protected and confidential. With our platform, you can rest assured that your online transactions and activities are secure and private, giving you the freedom to enjoy your experience without worrying about your safety.
Our user-friendly platform offers a range of convenient deposit and withdrawal options, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. This makes transactions smooth and hassle-free. We take pride in our high-level security measures, ensuring that your personal and financial information remains protected. Our platform is designed with your security and peace of mind in mind, providing a safe and reliable environment for all your transactions.