1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3769589928
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal is available. If you still encounter problems, wait and click the "send OTP" button to see if you receive the code. If you don't receive the OTP within the allotted time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your complete KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version, which should resolve any compatibility problems and allow you to log in and play smoothly. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
The app has a higher minimum withdrawal amount of Rs. 100, allowing users to withdraw more money than some other apps. This applies only to earned gaming rewards, not bonus funds, which cannot be withdrawn. Users can withdraw the money they've earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are complete and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app can take anywhere from 30 minutes to 3 hours due to its fast and stable services. However, occasional payment delays may cause wait times of up to 24 hours. This can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned with the bonus can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Join 1ace today and take advantage of our generous welcome bonuses, dedicated 24/7 customer support, and exclusive promotions tailored just for you. Dive into a world of limitless possibilities and let the winning begin! With our comprehensive welcome package, you'll receive a boost to get you started on the right foot. Our expert team is always available to assist you, whether you have a question or need help with a specific issue, providing seamless support around the clock, every day of the week. But that's not all - we also offer a range of exclusive promotions designed to give you a competitive edge. From special offers on your favorite games to limited-time deals and bonuses, we're committed to providing you with an unparalleled gaming experience. At 1ace, we believe that the possibilities are endless, and we invite you to join us on this exciting journey. With our state-of-the-art technology, user-friendly interface, and commitment to excellence, we're confident that you'll find everything you need to succeed. So what are you waiting for? Join us today and start your winning streak!
Our platform ensures a perfect and secure user experience, supporting various deposit and withdrawal methods, including credit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrencies like Bitcoin. We prioritize your security by employing cutting-edge encryption technologies to guarantee that your personal and financial information is always protected. To achieve this, we utilize advanced encryption algorithms to scramble and protect your sensitive data, making it virtually impossible for unauthorized parties to access or compromise your information. Our platform is also regularly updated to ensure that any newly discovered vulnerabilities are identified and patched, providing an additional layer of security. Furthermore, our commitment to security extends to our physical infrastructure, where we maintain state-of-the-art data centers with multi-factor authentication, biometric scanning, and 24/7 monitoring. Our data centers are also designed to withstand natural disasters and other potential threats, ensuring that your information remains secure even in the event of an unexpected disruption. In addition to these measures, we also implement strict access controls and authorization protocols to ensure that only authorized personnel have access to your information. Our team of security experts is constantly monitoring and testing our systems to identify and address any potential vulnerabilities, providing an extra layer of protection against cyber threats. By combining these measures, we provide a secure and seamless user experience, giving you confidence that your personal and financial information is protected and secure.