1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0411017048
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile number to complete the login process. Once verified, you'll be logged in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong and stable signal. If you still encounter problems, click "send OTP" and wait for the allotted time, after which you can seek assistance from the app's support system through live chat if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active account number. If your account number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and play the updated app without any problems. This should fix any glitches or compatibility issues you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only allowed for earnings from gaming activities and not from bonus collections. This means users can only redeem money earned through gameplay, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete your account setup, please ensure that all your Know Your Customer (KYC) details are filled and submitted in the app. This includes saving your Aadhar card, UPI details, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may cause a wait of up to 24 hours. This delay can occur when payment processing is slowed down.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and they cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If the request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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