1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3932429792
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To receive the OTP, check your internet connection for a strong signal, then click on "send OTP" and wait. If the OTP doesn't arrive within the specified time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After reinstalling, you should be able to log in and play the updated app without any problems. This should fix any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earned gaming funds and not from bonus amounts collected. This means users can access their winnings, but not the bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can impact the overall processing time, affecting the user's experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
At 1ace, we provide 24/7 customer support to address any questions or concerns you may have, and to assist you whenever you need it. Sign up today and take advantage of our generous welcome bonuses, regular promotions, and a rewarding loyalty program. Experience the thrill and glamour of a top-notch online casino from the comfort of your own home with 1ace! Our dedicated support team is available around the clock to help you with any issues you may encounter, ensuring a seamless and enjoyable gaming experience. Whether you're a seasoned player or just starting out, our friendly and knowledgeable staff are here to guide you every step of the way.
Join our vibrant community today and enjoy generous bonuses, thrilling promotions, and a rewarding loyalty program. Experience the excitement of winning big at 1ace, where world-class games meet exceptional service. With our community, you'll have access to a wide range of benefits that will enhance your gaming experience and provide you with a sense of belonging. As a valued member, you'll be able to take advantage of our generous bonuses, which will give you a boost to get you started and help you to succeed. Our promotions are designed to be exciting and engaging, with new opportunities to win big waiting for you around every corner. But that's not all - our loyalty program is designed to reward your loyalty and commitment to our community. The more you play, the more points you'll earn, and the more rewards you'll unlock. From exclusive bonuses to premium services, our loyalty program is the perfect way to show our appreciation for your continued support. At 1ace, we're committed to providing you with the best possible gaming experience. That's why we've assembled a team of experts who are dedicated to ensuring that our games are always running smoothly and that our service is always exceptional. Whether you're a seasoned pro or just starting out, we're here to help you every step of the way. So why wait? Join our vibrant community today and start experiencing the thrill of winning big at 1ace. With our generous bonuses, exciting promotions, and rewarding loyalty program, you'll be on your way to a gaming experience like no other.