1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6568168540
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verifying the One-Time Password (OTP) sent to your mobile will successfully log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to load properly. If you still don't receive the OTP after clicking "send," try using the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Once uninstalled, download the latest version of the app. This should allow you to easily log in and play the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earned gaming money and do not include bonus funds. You cannot withdraw bonuses collected in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This information is necessary for the registration process. Failure to complete these details may hinder the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may extend the wait time to up to 24 hours. This delay can occur when external payment processing is slow.
Q4: Why is the bonus balance not being withdrawn?
You can only use bonus earnings for gaming purposes and cannot withdraw them. The money earned from playing games using the bonus amount is withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm that your withdrawal request was made. If it's still pending, don't worry, the funds will be added to your wallet account within 24 hours. If you continue to experience problems, contact their care centre for assistance.
1ace features a cutting-edge live casino where players can interact with professional dealers in real-time, amplifying the excitement of classic casino games. We understand the importance of seamless transactions and have implemented a range of deposit and withdrawal methods to ensure that players' funds are transferred quickly and securely. This includes credit and debit cards, electronic wallets, and cryptocurrencies, providing maximum flexibility and convenience. With our advanced technology and user-friendly interface, players can focus on the thrill of the game without worrying about the logistics of their financial transactions.
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