1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8832510403
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal to come in. If you still don't receive the OTP, try clicking the "send OTP" button again and wait for the allotted time. If the issue persists, seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and play without any problems. This will ensure you have the most recent features and bug fixes.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for the money earned from gaming, not for bonus amounts. This means users can access their earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a range of 30 minutes to 3 hours. However, occasional payment delays may require waiting times of up to 24 hours. This variability in processing time is a potential consideration when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as real funds once you've earned money by playing games with the bonus amount. This allows you to convert the bonus into actual winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If there's a delay, don't worry as the money will be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
At 1ace, we recognize the significance of secure and convenient financial transactions. To ensure a seamless experience, we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. This array of options guarantees that your funds are managed with utmost security and efficiency. In addition, our dedicated customer support team is available around the clock, 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Whether you're experiencing an issue with a transaction or simply need guidance on how to use our services, our team is always here to help. Our commitment to providing exceptional support is unwavering, and we strive to resolve any issues promptly and professionally.
At 1ace, we offer a wide range of games, enticing bonuses and promotions, a robust loyalty program, and dedicated 24/7 customer support, ready to assist you at any moment. Whether you're an experienced player or just starting out with online gaming, we promise a captivating and rewarding experience. Our platform is designed to provide an unparalleled level of entertainment, with a variety of games to choose from, generous rewards, and a commitment to excellent customer service. As a valued member of our community, you can expect a range of benefits, including exclusive promotions, bonuses, and rewards. Our loyalty program is designed to recognize and reward our most loyal players, providing a sense of belonging and motivation to continue playing. Our customer support team is available 24/7, ready to address any questions or concerns you may have, ensuring that you can focus on having a great time playing your favorite games. At 1ace, we're committed to providing an unforgettable gaming experience. Our platform is designed to be user-friendly, secure, and accessible, allowing you to play from anywhere, at any time. Our games are regularly updated with new titles, features, and challenges, ensuring that you'll always find something new and exciting to play. So why wait? Join us today and discover the thrill of 1ace. With our attractive bonuses, promotions, and loyalty program, you'll be treated to an unparalleled level of entertainment. Our dedicated customer support team is ready to assist you every step of the way, ensuring that you have an unforgettable gaming experience.