1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0279483518
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your mobile number to gain access. With this method, you no longer need a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and robust. Wait for a strong signal and then click "send OTP" again. If you still don't receive the OTP after the allotted time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, submit your updated Know Your Customer (KYC) details to our customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the current version of the app from your device. Once uninstalled, download the latest version, and you'll be able to log in and enjoy the updated app. After updating, you'll have access to new features and functionalities.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for earnings from gaming, not bonus money. Users cannot withdraw bonus funds, only the money they have earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes linking your Aadhar card, UPI, and saving all your relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay may not be due to the app's performance, but rather a processing issue.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. Any winnings earned from playing games using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
At 1ace, we prioritize your convenience and security above all else. Our platform supports a range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies, ensuring seamless transactions. With 24/7 customer support, robust security measures, and a commitment to transparency, you can enjoy a worry-free gaming experience. In addition to our comprehensive payment options, we offer attractive bonuses, loyalty programs, and regular promotions designed to enhance your gaming experience. Whether you're a seasoned pro or just starting out, we're dedicated to making your time with us enjoyable and rewarding. Our platform is designed to provide a secure and intuitive environment, allowing you to focus on what matters most - having fun and winning big. With 1ace, you can be confident that your transactions are protected by the latest encryption technology and that your personal information is secure. But it's not just about the technology - our dedicated team is always available to assist with any questions or concerns you may have. Whether you need help with a deposit, withdrawal, or simply want to know more about our games or promotions, we're here to help. So why wait? Join 1ace today and dive into a world of excitement and opportunity. With us, you'll have access to a vast array of games, from classic slots to live dealer tables, and a range of features designed to enhance your gaming experience. Whether you're looking for a quick thrill or a long-term gaming adventure, we've got you covered.
We recognize the significance of seamless transactions, which is why we provide a range of deposit and withdrawal options to cater to diverse needs. This includes credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. Our secure payment systems ensure that your funds are handled with utmost care and efficiency, providing you with a hassle-free experience.