1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 5837205919
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access the account. This streamlined login process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP within the given time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If your number has changed, submit your correct KYC (Know Your Customer) details to customer support via email to facilitate the account transfer. This will help resolve the issue and enable access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn, and only earnings from gaming activities are eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes linking your Aadhar card, adding UPI, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, spanning from 30 minutes to 3 hours. However, occasional payment delays can cause users to wait up to 24 hours for their transactions to be completed. This delay can prolong the overall process beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money is only for gaming purposes and cannot be withdrawn for anyone else. Any winnings earned from gaming with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your account settings to check your transaction history. If your withdrawal request is pending, don't worry, as the funds will be added to your wallet within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
For your convenience, we offer a range of deposit and withdrawal methods, including credit and debit cards, e-wallets, and bank transfers. This ensures fast and hassle-free transactions. Our dedicated customer support team is available 24/7, providing assistance through live chat, email, and phone. Whether you have questions or encounter any issues, our team is always ready to help. With our comprehensive support system, you can focus on your transactions without worrying about any technicalities or complications.
Our dedicated customer support team is available 24/7 to assist you with any questions or concerns you may have. Whether you're experiencing technical issues, need guidance on gameplay, or just want to know more about our platform, we're here to help. Our team is passionate about providing exceptional support and ensuring that your experience is seamless and enjoyable. Join 1ace today and discover a world where entertainment, security, and the potential for victory come together in perfect harmony. Our platform is designed to provide an immersive and engaging experience that will keep you coming back for more. With our 24/7 support team at your disposal, you can focus on enjoying your time with us, knowing that any issues that may arise will be quickly and efficiently resolved. So why wait? Start your adventure today and experience the thrill of our platform for yourself. Our support team is ready to assist you every step of the way, ensuring that your journey is memorable and enjoyable. With 1ace, you can rest assured that you're in good hands, and that your experience will be nothing short of exceptional.