1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8501243313
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. The app will then send a verification code (OTP) for you to enter, which will securely log you in. Once logged in, you won't need to use a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection for a strong signal. If you still experience difficulty, wait for the OTP to be sent and then try again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active number. If the number has changed, send your complete KYC details to the customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, please uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable and only the money earned from gaming can be withdrawn. This means users can collect and redeem their gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in this app, which should include your Aadhaar card, UPI information, and all bank account details. This ensures all necessary credentials are saved securely within the application. Please ensure all required information is accurately updated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process, which typically takes 30 minutes to 3 hours to complete. However, payment processing may be subject to some delays, potentially resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned from playing games with the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact the care centre for assistance.
At 1ace, we offer a hassle-free banking service with multiple reliable deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. We ensure fast and secure transactions, safeguarding your financial data with robust protection measures. Our bonuses and promotions are designed to enhance your gaming journey, from generous welcome packages to exciting daily offers. We understand that assistance is sometimes needed, and that's why our dedicated customer support team is available 24/7, 365 days a year, via live chat, email, and phone. Whether you have a question, concern, or simply need help with a transaction, our team is always ready to assist you. Join 1ace today and embark on an thrilling and rewarding online casino adventure! With our commitment to security, reliability, and exceptional customer service, you can trust that your gaming experience will be nothing short of exceptional.
When it comes to financial transactions, 1ace offers a range of secure deposit and withdrawal methods, including popular credit cards, electronic wallets, and cryptocurrencies. Our high-level security protocols ensure that your personal and financial information remains protected at all times. Our commitment to security is unwavering, with multiple layers of protection in place to safeguard your data. From end-to-end encryption to secure servers and regular software updates, we take every precaution to prevent unauthorized access to your information. In addition to our robust security measures, our dedicated customer support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may have. Whether you need help with a transaction, have a concern about your account, or simply need general guidance, our team is here to provide prompt and effective support. With 1ace, you can trust that your financial transactions are secure, private, and hassle-free. Our goal is to provide a seamless and stress-free experience for all our users, and we are constantly working to improve and refine our services to meet your evolving needs.