1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6950583465
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to securely access your account. This eliminates the need for a password or email login, making it a convenient and hassle-free process.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still experience issues, click "send OTP" and wait for a response. If you don't receive OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using your original active number. If your number has changed, send your updated KYC (Know Your Customer) details via email to the customer support system. This will help facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and start playing. Once updated, you can access the app with no further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, users cannot withdraw bonus money earned through the app. Withdrawals are only possible for the money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's streamlined services can complete the process in as little as 30 minutes, but typically takes 3 hours. However, payment processing may sometimes be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's otherwise fast and stable services.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used in gaming activities and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games using the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If issues persist, funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
We recognize the significance of convenience and security, which is why our users have access to a variety of deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrency options, all of which are safeguarded by advanced cryptography technology. This ensures that our users' transactions are protected from unauthorized access and maintain the highest level of security. Our commitment to security is unwavering, and we continuously invest in the latest technology to stay ahead of emerging threats. By offering multiple deposit and withdrawal methods, we empower our users to manage their accounts with ease and flexibility, while also providing them with a high level of control over their financial transactions.
At 1ace, we offer a world-class online gaming experience that brings the thrill of a traditional casino to your doorstep. Our vast array of games is carefully curated to cater to both new and experienced players, providing endless hours of entertainment and excitement. From classic slot machines that evoke a sense of nostalgia, to immersive video slots that push the boundaries of innovation, our game selection is unmatched. In addition to our extensive library of slots, we also offer a range of thrilling table games, including blackjack, poker, and roulette. These games are designed to simulate the authentic casino experience, with realistic graphics and smooth gameplay that will keep you on the edge of your seat. Whether you're a seasoned pro or just starting out, our table games are the perfect way to hone your skills and test your luck. But what really sets us apart is our state-of-the-art live casino. This innovative feature allows you to engage in real-time gaming with professional dealers, creating an immersive experience that's indistinguishable from playing at a physical casino. With live dealers and real-time streaming, you'll feel like you're part of a live game, surrounded by the energy and excitement of a busy casino floor. Our live casino is the perfect way to elevate your online gaming experience and take it to the next level.