1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4184887840
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can access the app without needing a password or email. This makes the login process easy and straightforward.
Q2: What should I do if I am not getting OTP?
To proceed, first, ensure a strong internet connection is available. If you still encounter issues, click "send OTP" and wait for the allotted time. If the OTP isn't received, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active number. If your number has changed, please send your correct KYC details to our customer support via email to assist with account transfer. This will help complete the shift to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without problems. Once installed, you can play the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other comparable apps. However, you can only withdraw money earned from gaming, and not the bonus amount collected. This means you can access your gaming earnings, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure that all your KYC (Know Your Customer) details are submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all necessary bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for efficient processing, taking 30 minutes to 3 hours to complete. However, payment delays may occur, requiring users to wait up to 24 hours for settlement. This wait period may be longer than expected due to payment processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone but the player who earned it. It can be withdrawn as real money after earning it through gameplay. In other words, the bonus can be wagered and converted to real cash, but not withdrawn initially.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
Our commitment to player satisfaction is reflected in our robust selection of deposit and withdrawal methods. We offer support for multiple payment options, including credit/debit cards, electronic wallets such as PayPal and Skrill, and direct bank transfers, all protected by top-notch cryptography technologies. Additionally, 1ace offers attractive bonuses, loyalty programs, and 24/7 customer support to enhance your gaming experience. Whether you're an experienced player or new to the world of online casinos, 1ace provides a safe, fair, and exciting gaming environment to meet all your entertainment needs. Join us today and discover why 1ace is the top choice for countless players worldwide.
At 1ace, security and protection are our top priorities. We understand the importance of safeguarding our users' financial transactions and personal information. To ensure a secure and seamless experience, we offer a range of safe deposit and withdrawal methods, including credit and debit cards, electronic wallets, and direct bank transfers. This allows our users to process their transactions quickly and efficiently, without worrying about the security of their financial data. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any queries or concerns our users may have. Whether it's a question about a particular transaction or a concern about the security of our platform, our team is always ready to provide guidance and support. Our commitment to security and customer satisfaction means that our users can focus on what matters most to them, without worrying about the technicalities of our system.