1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0235374984
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Once connected, click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number associated with your account. If your number has changed, send your updated KYC (Know Your Customer) details to customer support through email to shift your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and enjoy the updated app seamlessly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than other apps. Withdrawals are only possible for earned gaming money, excluding bonus amounts. Users cannot withdraw bonus money collected as a separate entity.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, which typically takes 30 minutes to 3 hours. However, due to occasional payment delays, users may need to wait up to 24 hours for their transactions to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within our gaming platform and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn as per our withdrawal policies.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for further assistance.
With a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrency options, banking with 1ace is easy and convenient. Our dedicated customer support team is available 24/7, providing assistance with any questions or issues you may have, ensuring a smooth and enjoyable experience from start to finish. From the moment you begin, our team is committed to providing a seamless service, addressing any concerns or queries you may have, and ensuring that your experience is as stress-free as possible. Whether you're a seasoned gamer or just starting out, we're here to support you every step of the way. So why wait? Join us today and discover a world of limitless possibilities. With 1ace, the excitement of gaming is just a click away.
Our extensive library of games covers everything from classic favorites like blackjack, roulette, and poker to the latest video slots and progressive jackpots, providing endless entertainment and opportunities to win big. To enhance your gaming experience, we offer generous bonuses, promotions, and a rewarding loyalty program. With thousands of games to choose from, you'll never get bored, and our constant updates ensure that you'll always have access to the latest and greatest titles.