1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4872488594
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to quickly access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal. If you still don't receive the OTP after clicking send, you can contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to customer support via email to enable a smooth account transfer. This will help facilitate a successful shift of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is a higher withdrawal amount compared to other apps. Only earned gaming money can be withdrawn, and not the bonus amount collected. This means users can access their gaming earnings, but not their bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhar card, saving your UPI information, and inputting your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments may be delayed in some cases, requiring a wait of up to 24 hours. This delay can occur despite the overall efficiency of the app's services.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn by anyone else. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, first head to your account settings and review your transaction history. If your request is delayed, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
We prioritize the player's security and fairness, leveraging advanced cryptography technology and certified RNG games to ensure a transparent and secure gaming environment. Additionally, we regularly offer promotions, bonuses, and a rewarding VIP loyalty program to provide an unparalleled gaming experience tailored to individual preferences. Join us today and immerse yourself in an endless world of entertainment and thrilling opportunities!
Our friendly platform ensures a seamless navigation and a smooth gaming experience. We offer a wide range of deposit and withdrawal methods, including major credit cards, electronic wallets, and bank transfers, making it convenient for you to manage your funds securely. With our extensive payment options, you can easily top up your account, withdraw your winnings, or transfer funds between accounts. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions, concerns, or issues you may have. Whether you need help with a game, have a query about your account, or require assistance with a transaction, our team is always ready to provide prompt and professional support. Our goal is to ensure that your experience with 1ace is nothing short of exceptional, and we strive to provide the highest level of service to make your gaming experience enjoyable and stress-free.