1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4393010640
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily log in without any additional authentication steps.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play the updated app without any problems. This should restore smooth functionality to the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only eligible for money earned from gaming, not bonus amounts. This means you can only withdraw the money you've earned through actual gameplay, not any rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, some users may experience payment delays, which can extend the waiting period to up to 24 hours. This delay in payment processing can impact the overall time required for completing the process in the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are intended for gaming purposes only and cannot be withdrawn by anyone other than yourself. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for further assistance.
Join us at 1ace today and take advantage of our generous welcome bonuses, regular promotions, and loyalty rewards. We are committed to creating a safe and enjoyable environment where you can play responsibly and win big!
Join us at 1ace and take your online casino experience to the next level! We're committed to responsible gaming and provide a wide range of tools and support to help you play within your means. Our platform is designed to offer an unparalleled gaming experience, where excitement and security go hand in hand. With our cutting-edge technology and expert staff, you can rest assured that your gaming experience will be safe, secure, and enjoyable. Our responsible gaming practices include measures such as: * Deposit limits: Set your own limits on how much you can deposit, so you can play responsibly. * Time limits: Take regular breaks and set time limits to prevent overplaying. * Self-exclusion: Temporarily or permanently exclude yourself from playing, if needed. * Loss limits: Set limits on your losses to prevent excessive spending. Our dedicated customer support team is always available to help you with any questions or concerns you may have. We're committed to providing you with a superior gaming experience, while ensuring your safety and well-being. So why wait? Join us today and discover a world of online casino gaming like no other. With our responsible gaming practices and commitment to security, you can focus on what really matters - having fun and winning big!