1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3514770231
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If you're still unable to receive the OTP, try clicking on send OTP again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number that is associated with your account. If your number has changed, submit your updated Know Your Customer (KYC) details to the customer support team via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the new version is installed, you should be able to log in and access the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. This means you can only withdraw the actual earnings from your gaming sessions.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC information in the app, including saving your Aadhar card, UPI details, and bank account information. This is a necessary step to ensure a smooth and secure experience. All details should be accurately and comprehensively filled in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 3 hours, but it can also be completed as quickly as 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money for gaming purposes and cannot withdraw it. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their customer care centre for assistance.
We provide support for a wide range of deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and popular cryptocurrencies, ensuring smooth and secure transactions. Our 24/7 customer support team is always ready to assist you with any questions or issues, ensuring that you can focus on your transactions without any concerns.
1ace places utmost importance on convenience, which is why we provide a wide range of hassle-free deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. All transactions are processed quickly and securely, ensuring a seamless experience for our users. By joining us today, you'll be immersed in a world of excitement, innovation, and rewarding opportunities.