1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
 +91 8121641980
Adress
Indian
         Kerala,Kasaragod
     postalCode:671121
       
  
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the received OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still don't receive the OTP, click on "send OTP" again and wait, or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app without any problems. Once updated, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is a higher limit compared to other similar apps. However, you can only withdraw earnings from gaming, not bonus money collected. This means you can withdraw the rewards you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a streamlined process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. This variation in processing time is a trade-off for the app's efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
At 1ace, we're committed to responsible gaming and offer a range of tools and resources to help you play within your limits. Our dedicated team of customer support specialists is available 24/7 to assist with any questions or issues you may have, ensuring that your experience is nothing short of exceptional. We understand the importance of responsible gaming and are dedicated to providing a safe and enjoyable experience for all our players. That's why we offer a variety of features and tools to help you manage your gaming activities, including deposit limits, session limits, and self-exclusion options. Our customer support team is comprised of experienced and knowledgeable individuals who are passionate about delivering exceptional service. Whether you have a question about our games, need help with a technical issue, or require assistance with any other aspect of your experience, we're here to help. At 1ace, we're committed to providing a secure and trustworthy online gaming environment. Our games are designed to be fair and random, and we use the latest encryption technology to ensure that your personal and financial information is protected. Join us at 1ace today and discover why we're the best online casino destination. With our range of exciting games, generous bonuses, and exceptional customer support, you'll be treated to an unparalleled online gaming experience.
Experience the ultimate in online gaming at 1ace, where you can indulge in a lavish and thrilling casino adventure from the comfort of your own home. Our platform is designed to provide you with an unparalleled gaming experience, featuring a wide range of features and services that cater to your every need. With an extensive selection of games to choose from, you'll never be bored or lack excitement. Our collection of classic table games includes blackjack, roulette, and poker, all of which are played with realistic graphics and sound effects to simulate the authentic casino experience. For those who crave a bit of variety, we also offer an impressive array of slots, each with its own unique theme, bonus features, and payout structures. Whether you're a fan of traditional fruit machines or more modern video slots, we have something for everyone. In addition to our traditional games, we also offer a range of live dealer experiences that bring the excitement of a real casino directly to your screen. Our live dealers are trained professionals who will guide you through the gameplay, provide expert advice, and ensure that you have a seamless and enjoyable experience. With live dealer games, you'll feel like you're sitting at a real casino table, surrounded by the sights and sounds of a bustling gaming floor. At 1ace, we're committed to providing our players with the best possible gaming experience. Our platform is designed to be user-friendly, intuitive, and accessible from anywhere with an internet connection. We offer a range of payment options, including credit cards, e-wallets, and cryptocurrencies, making it easy to deposit and withdraw your winnings. Our customer support team is available 24/7 to assist with any questions or issues you may have, ensuring that you can focus on what matters most - winning big and having fun.