1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6606988614
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account without needing a password or email. This convenient method allows for easy and hassle-free login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak or no signal, click "send OTP" again to try and establish a connection. If you don't receive the OTP after the designated time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your existing active number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the app with the latest updates. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus rewards. You cannot withdraw bonus funds, only the money you have earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes linking your Aadhaar card, UPI ID, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, some users may experience delayed payments, requiring a wait of up to 24 hours. This delay can vary, adding time to the overall completion process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can, however, be withdrawn as winnings if you earn money by playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.
To enhance your gaming experience, 1ace offers an intuitive and user-friendly interface that makes navigation effortless, whether you access our platform from a desktop or a mobile device. Our methods for secure and diverse deposit and withdrawal options include credit cards, electronic wallets, and cryptocurrencies, ensuring that all transactions are fast, secure, and convenient. Additionally, we take pride in our excellent customer support, available 24/7, to assist you with any questions or concerns you may have. Our dedicated team is committed to providing prompt and effective solutions to any issues you may encounter, allowing you to focus on your gaming experience without any interruptions. With 1ace, you can enjoy a seamless and enjoyable gaming experience, backed by our commitment to providing top-notch support and services.
Our cutting-edge encryption technology safeguards your personal information, giving you peace of mind as you enjoy our wide range of games. Our advanced encryption methods ensure that your data is secure and protected from unauthorized access, allowing you to focus on having a great gaming experience without worrying about the safety of your personal details. In addition, our dedicated customer support team is available 24 hours a day, 7 days a week, to assist you with any questions or concerns you may have. Our team of experts is trained to provide prompt and effective support, so you can quickly resolve any issues and get back to enjoying your games. With our commitment to data security and customer support, you can trust that your experience with us will be both enjoyable and secure. We understand the importance of protecting your personal information and are dedicated to providing you with a safe and reliable gaming environment.