1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9659499648
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after the allotted time, you can use the app's support system to get assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, update your customer support team through email with your proper KYC details to enable them to assist with transferring your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and enjoy the updated app. Once updated, you can start playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus rewards. This means you can't withdraw bonus amounts, only the money you've earned by playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow for a quick process, lasting between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can occur when payments are processed slowly.
Q4: Why is the bonus balance not being withdrawn?
Any winnings earned from a bonus can only be used for further gameplay and cannot be withdrawn by the user. The amount earned from playing games with the bonus can be withdrawn by the user.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you experience further issues, you can seek assistance from their customer care centre.
At 1ace, customer satisfaction is our top priority. Our dedicated customer support team is available 24/7, providing assistance with any questions or concerns you may have, ensuring a seamless and uninterrupted gaming experience. We strive to create an environment where you can fully immerse yourself in a world of excitement, rewards, and endless entertainment. With our customer support team at your disposal, you can rest assured that any issues or concerns will be addressed promptly and professionally. Our team is committed to providing you with the best possible experience, and we're always here to help you get the most out of your time with us. Join 1ace today and discover a world of endless possibilities, where the thrill of gaming meets the excitement of rewards and prizes. Whether you're a seasoned gamer or just starting out, we invite you to experience the thrill of 1ace for yourself.
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