1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7555613193
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify to access the account. This eliminates the need for a password or email login. Once verified, you can easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To begin, ensure you have a stable internet connection and a strong signal. Once connected, click "send OTP" and wait for the verification code to be sent. If you don't receive the OTP within the allotted time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC details via email to our customer support team. This will facilitate a smooth transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app, and you'll be able to log in and play without any problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming, not bonus amounts. This means you can only withdraw the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC (Know Your Customer) details within this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay can be a deviation from the expected timeframe for completing the process.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus money to play games, and it cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, the prioritization of security and ease is paramount. We offer support for a wide range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring that your transactions are seamless and worry-free. Our team of dedicated customer support agents is available 24 hours a day, 7 days a week, ready to assist you with any queries or concerns you may have. Whether you need help with a deposit, withdrawal, or any other issue, our agents are trained to provide fast and effective resolutions, addressing your questions and concerns promptly and professionally.
Our friendly and user-friendly platform ensures a seamless navigation experience, allowing you to focus on the fun. Take advantage of high-quality graphics and immersive sound effects that transform each game into a thrilling adventure. For added convenience, we offer support for a range of secure deposit and withdrawal methods, including major credit cards, electronic wallets, and cryptocurrencies. This ensures that your transactions are fast, secure, and hassle-free, giving you peace of mind as you enjoy your gaming experience. With our platform, you can rest assured that your financial transactions are protected and processed quickly, so you can get back to what matters most - having a great time playing your favorite games.