1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8881781189
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Once you verify the OTP, you'll be logged in securely without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. Wait for the OTP to be sent, and if you don't receive it after the designated time, you can contact the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, please send your updated KYC details via email to our customer support, which will assist in transferring your account. This ensures a smooth transition to your new account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you can easily log in and start playing. This should resolve any compatibility problems and allow you to access the app's new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned through gaming, and not the bonus amount collected. The app does not allow users to withdraw bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must submit your KYC details in this app, including your Aadhar card, UPI, and bank information. This information will be saved securely within the app. Please ensure all required details are accurate and up-to-date.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours. This may require patience when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount are withdrawable. The bonus itself cannot be withdrawn, but winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to the care centre for assistance.
At 1ace, the satisfaction of our customers is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter. Whether you need help troubleshooting a problem or simply want to learn more about our games, our team is always ready to lend a hand. In addition to our excellent customer support, we also offer attractive bonuses and promotions to keep the excitement going and enhance your gaming experience. From special offers and discounts to exclusive rewards and giveaways, we strive to provide a unique and engaging experience for all our players. Our goal is to ensure that every player feels valued and supported throughout their journey with us. Whether you're a seasoned pro or just starting out, we're committed to providing the best possible experience and helping you achieve your goals. So why wait? Join the 1ace community today and discover why we're the go-to destination for gamers of all levels.
Our dedicated support team is available 24 hours a day, 7 days a week to provide exceptional customer service. Whether you have questions or concerns, our team is here to assist you promptly and efficiently. In addition to our commitment to customer service, we also offer attractive bonuses and promotions to enhance your gaming experience and make every moment spent with us rewarding. Join 1ace today and enter a world where excitement and opportunity are just a click away. With our dedicated support team and exciting promotions, you'll be treated to a seamless and engaging experience that will keep you coming back for more. So why wait? Sign up now and start exploring the thrilling world of online gaming with 1ace!