1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5623389759
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you can access the app without needing a password or email. This streamlined login process allows for easy and secure access.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking send, you can try again or contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not for bonus amounts. This means you can redeem the actual rewards earned from playing, but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
Please complete and submit your KYC details in the app, which includes saving your Aadhaar card, UPI, and all bank details. This is a mandatory step to proceed. Your cooperation in completing this process is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours. However, payment processing may occasionally be delayed, potentially requiring a wait of up to 24 hours. This delay in payment processing adds an extra layer of uncertainty to the overall experience.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn. This means you can use it to play games, but you cannot withdraw it personally. Any money earned from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Our platform takes pride in its user-friendly navigation and flawless performance, ensuring that you can enjoy your favorite games without interruption. We also offer a wide range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, making transactions secure and direct. Your satisfaction is our top priority, supported by a dedicated team of customer support available 24/7, ready to assist you with any questions or concerns you may have.
Join 1ace today to take advantage of our generous welcome bonuses, ongoing promotions, and loyalty rewards. Whether you're an experienced player or just starting out, 1ace provides a fun and rewarding gaming environment. Get ready to dive into a world of endless possibilities! Our welcome bonuses are designed to give you a boost as you start your journey with us. With generous offers and flexible wagering requirements, you'll be able to explore our vast game selection with confidence. And with ongoing promotions, you'll always find something new and exciting to look forward to. But that's not all - as a loyal player, you'll be rewarded for your continued play with exclusive offers and benefits. Our loyalty program is designed to recognize and reward your commitment to 1ace, giving you even more reasons to keep playing and enjoying our games. At 1ace, we're dedicated to providing an exceptional gaming experience that's both fun and rewarding. With a vast range of games to choose from, you'll find something to suit every taste and style. From classic slots to innovative table games, and from poker to bingo and more, our game selection is designed to keep you entertained for hours on end. So why wait? Join 1ace today and start exploring a world of endless possibilities. With our generous welcome bonuses, ongoing promotions, and loyalty rewards, you'll be able to enjoy a gaming experience that's truly unique and unforgettable.