1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0564449496
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal is available. Wait for a few moments after clicking "send OTP" to receive the verification code. If you don't receive the OTP within the allotted time, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve any login issues and complete the account migration process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date functionality. You should now be able to log in and start playing the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, and bonus funds cannot be withdrawn. This means users can only cash out their genuine earnings from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in this app. This includes uploading your Aadhaar card and linking your UPI and bank accounts.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in just 30 minutes to 3 hours. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This delay in payment can occur despite the app's overall efficient processing system.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any money earned by playing games using the bonus amount. This means the bonus earnings are for gaming use only, not for transfer to others.
Q5: Withdraw failed, money did not come, what should I do?
To proceed, check your transaction history in the settings section to see if your withdrawal request is failing. If so, don't worry, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
The 1ace platform is designed with the user's convenience in mind, offering a range of deposit and withdrawal methods that are quick, secure, and easy to use. Customers can choose from a variety of options, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrency, ensuring that transactions are processed efficiently and with minimal hassle. In addition to our comprehensive payment options, we also prioritize customer support, providing a dedicated team of experts who are available 24 hours a day, 7 days a week. Whether you have a question, concern, or need assistance with a transaction, our team is always ready to help. You can reach out to us via live chat, email, or phone, and we'll respond promptly to address your needs. Our customer support team is committed to providing exceptional service, ensuring that you have a seamless and enjoyable experience with 1ace. We understand that every user has unique needs and preferences, and we're dedicated to providing personalized support to meet those needs. Whether you're a new user or a long-time customer, you can count on our team to be there for you every step of the way.
Our platform was designed with user-friendliness in mind, offering seamless navigation, high-level security, and 24/7 customer support to assist you every step of the way. Players can take advantage of a range of secure and convenient deposit and withdrawal methods, including popular options such as credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are quick and hassle-free, allowing you to focus on your gaming experience without worrying about the technicalities. In addition to our user-friendly interface, our platform also provides robust security measures to protect your personal and financial information. Our systems are equipped with advanced encryption and secure servers, ensuring that your data is safeguarded against unauthorized access. Furthermore, our customer support team is available around the clock to address any concerns or issues you may have, providing a seamless and stress-free experience for our players. Our deposit and withdrawal methods are designed to be fast, secure, and convenient, allowing you to easily manage your funds and focus on your gaming activities. With a wide range of options to choose from, you can select the method that best suits your needs and preferences. Whether you prefer to use your credit card, e-wallet, or cryptocurrency, we have got you covered. Our team is constantly working to improve and expand our payment options, ensuring that you have access to the latest and most convenient methods.