1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2606306603
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal, then click "send OTP" and wait again. If you still don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once the new installation is complete, you can log in and start playing the updated app. This should fix any problems and allow for a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only allowed for earned gaming money, not bonus rewards. The earned gaming money is the only amount that can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally allow processes to be completed within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay is a notable exception to the app's typically efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings earned while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue with your withdrawal request, check your transaction history in the settings. If the problem persists, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At 1ace, we take immense pride in our exceptional customer service. Our dedicated support team is available 24/7, ready to assist you with any queries or issues you may have. Our goal is to provide a seamless and enjoyable gaming experience, and we're committed to achieving this through our prompt and helpful responses. To further enhance your gaming experience, we offer attractive bonuses and promotions to both new and loyal players. Our rewards system is designed to recognize and reward your loyalty, ensuring that you feel valued and appreciated for your continued support. By joining 1ace today, you'll embark on a thrilling adventure filled with endless opportunities to win big and enjoy unparalleled entertainment. Our platform is designed to provide a fun and engaging experience, with a wide range of games and features to keep you entertained for hours on end. So why wait? Sign up with 1ace now and start experiencing the excitement and thrill of online gaming. With our top-notch customer service, attractive bonuses, and endless opportunities to win, you'll be hooked from the very start. Join the 1ace community today and get ready to embark on a journey that will leave you wanting more!
To make your journey even more seamless and enjoyable, we offer a range of flexible deposit and withdrawal methods, including major credit cards, e-wallets, and cryptocurrencies, ensuring that all transactions are fast and secure. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns, ensuring that your experience at 1ace is as smooth and hassle-free as possible. Whether you're a seasoned player or new to online casinos, our team is committed to providing exceptional service and support to ensure that you have a fantastic time with us. From the moment you join us, you'll be treated like a VIP, with personalized attention and care to ensure that your gaming experience is nothing short of exceptional. At 1ace, we pride ourselves on offering a world-class online casino experience that's second to none. With a vast array of games, thrilling promotions, and generous rewards, you'll be spoiled for choice. Our commitment to security, fairness, and responsible gaming means that you can play with confidence, knowing that your data and personal information are safe and secure. So why wait? Join us today and discover the ultimate online casino experience, where every player is treated like royalty. With our flexible deposit and withdrawal options, dedicated customer support, and commitment to exceptional service, you'll be hooked from the very start. We can't wait to welcome you to 1ace and show you what we're all about!