1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9862461857
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. The system will then send a verification OTP, which you need to enter for secure login. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, ensure a stable internet connection and wait for a strong signal. If the OTP doesn't arrive, click on "send OTP" again and wait. If the issue persists, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will enable you to access your account smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and follow the installation instructions. You should now be able to log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amount. This means you can only withdraw the actual winnings or earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI ID, and saving your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally process transactions within 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours for completion.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you earn from playing games using the bonus amount. Any winnings from games played with the bonus are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal, go to the settings and review your transaction history. If your withdrawal is delayed, don't worry, the funds should be added to your wallet account within 24 hours. If issues persist, you can seek assistance from their customer care centre.
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