1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0095076848
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This single-step process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking on send, and if it doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your valid KYC (Know Your Customer) details through email to update your account. This will facilitate the transfer of your account to the updated information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Once uninstalled, download the latest version of the app, which should allow you to log in and play without any issues. After updating, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other gaming apps. You can only withdraw the money you've earned from gaming, not bonus amounts. No withdrawals are available for bonus funds collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, some users may experience delays in payment processing, which can extend the wait time up to 24 hours. Overall, the app's efficiency is balanced by occasional delays in payment confirmation.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from gaming with the bonus amount are eligible for withdrawal. Earnings from gaming with the bonus are separate from the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is being processed. If your request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We prioritize the convenience and security of our users by offering a wide range of deposit and withdrawal methods, including major credit cards, e-wallets, and bank transfers. This ensures that transactions are secure and uninterrupted, providing a seamless experience for our users. Our platform has been designed to be intuitive and easy to use, accessible on both desktop and mobile devices, allowing you to enjoy your favorite games at any time and from anywhere. Whether you're at home, on-the-go, or anywhere in between, our platform is designed to be flexible and accommodating, catering to your needs and preferences. With a range of payment options and a user-friendly interface, we strive to make your gaming experience as smooth and hassle-free as possible.
With our versatile payment options, depositing and withdrawing funds is a breeze. We accept credit and debit cards, as well as electronic wallets like PayPal and Skrill. For those seeking anonymity and fast transactions, we also offer cryptocurrency solutions. Our dedicated customer support team is available 24/7 to assist with any questions or issues, ensuring that your experience with 1ace is nothing short of spectacular. Our commitment to providing an exceptional experience extends beyond our payment options. Our team is always available to help, whether you need assistance with a transaction, have a question about our services, or simply need some guidance. We understand that every user has unique needs and preferences, and we strive to cater to each one. By joining us today, you'll gain access to a world of excitement and rewards. Our platform is designed to provide a seamless and enjoyable experience, with features and benefits that will keep you coming back for more. So why wait? Join the 1ace community now and discover the thrill and satisfaction of being part of something special.