1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4087642932
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate your login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. If you're still having issues, try clicking "send OTP" to wait for the verification code to arrive. If you don't receive the OTP within the given time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app seamlessly. This should allow you to access the app's new features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from the money earned through gaming, not from bonus amounts. This means users can access their earnings from gaming activities, but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay in payment processing can extend the overall timeframe for completion.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone. It can be withdrawn after earning a balance from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
At 1ace, we prioritize both security and convenience to ensure a seamless and stress-free experience for our players. To achieve this, we offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our commitment to fairness and integrity is evident in our use of industry-leading software providers and advanced random number generators, which guarantee a level playing field for all players. Our security measures are designed to protect your personal and financial information, and to prevent unauthorized access to your account. We employ state-of-the-art encryption technology to safeguard your data, and our servers are located in secure facilities to prevent physical access. Additionally, our team of experts continuously monitors our systems to identify and address any potential vulnerabilities. We understand the importance of timely and efficient transactions, which is why we offer multiple withdrawal options to suit your needs. Our withdrawal process is designed to be quick and hassle-free, with funds typically being processed within a few hours of your request. At 1ace, we are committed to providing a fair and transparent gaming experience. Our random number generators are regularly tested and certified by independent third-party auditors to ensure that they are functioning correctly and producing truly random outcomes. We also maintain a comprehensive audit trail to track all game outcomes, which helps to prevent any potential disputes or issues. Overall, our focus on security, convenience, and fairness enables us to provide a gaming experience that is both enjoyable and trustworthy. We are dedicated to building long-term relationships with our players, and we are committed to continuously improving and expanding our services to meet their evolving needs.
Our top priority is ensuring the complete satisfaction of our clients. To achieve this, we have a dedicated support team available 24/7, 365 days a year, ready to assist with any questions or issues you may encounter. Our team is committed to providing prompt and effective solutions to help you overcome any obstacles and enjoy a seamless experience. Join 1ace today and discover a world of premium entertainment, generous rewards, and the thrill of potentially big wins from the comfort of your own home. With our cutting-edge platform, you can access a wide range of exciting games, slots, and other attractions, all designed to provide hours of fun and excitement. Whether you're a seasoned player or just starting out, our user-friendly interface and extensive resources will help you navigate the experience with ease. We understand that every player is unique, and we're committed to providing a personalized experience that meets your individual needs and preferences. Our team is always available to address any questions or concerns you may have, and we're dedicated to ensuring that your experience is nothing short of exceptional. So why wait? Join 1ace today and start enjoying the ultimate entertainment experience from the comfort of your own home. With our exceptional support, generous rewards, and exciting games, you'll be on your way to a thrilling adventure that will leave you feeling satisfied and eager for more.