1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3195310672
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, simply open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This convenient method allows you to easily access your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. If you don't receive the OTP after clicking send, wait for the designated time to pass before seeking assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If the number has changed, submit your updated KYC (Know Your Customer) documents to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Then, download and install the latest version of the app, which should fix any compatibility problems. Once installed, you should be able to log in and start playing the app without issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only cash out the actual winnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details in this app, including saving your Aadhaar card, UPI, and bank account information. This will ensure a smooth onboarding process. Please ensure all relevant details are accurately saved in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait for up to 24 hours in some cases. This variation in processing time is worth noting for those who rely on timely transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes, and they cannot be withdrawn. Any winnings earned from games played with the bonus can be withdrawn. This restriction applies to the bonus funds themselves, not any potential winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If not resolved, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
Our friendly platform ensures a seamless navigation experience on all devices, allowing you to enjoy your favorite games at any time and in any location. To cater to the needs of our players, we provide dedicated customer support 24/7, available through live chat, email, and phone. Our support team is always ready to assist with any questions or concerns you may have. In addition to our exceptional support, we also reward our loyal players with generous bonuses, promotions, and a VIP program that unlocks exclusive benefits and rewards. Our VIP program is designed to recognize and reward our most dedicated players, offering them a unique gaming experience with perks such as priority customer service, exclusive game access, and enhanced rewards. Overall, our platform is designed to provide an unparalleled gaming experience, combining seamless navigation, dedicated customer support, and rewarding loyalty programs to ensure that our players have an unbeatable experience.
In addition to its extensive range of games, 1ace offers a variety of bonuses and promotions to keep the excitement going. From generous welcome packages to daily rewards and VIP programs, players can enjoy a constant stream of benefits that enhance their overall experience. To ensure that every player has a seamless and enjoyable time, the dedicated customer support team is available 24/7, 365 days a year, to answer any questions and resolve any issues that may arise. As a valued member of the 1ace community, you'll have access to a wide range of perks and incentives that will take your gaming experience to the next level. Whether you're a seasoned pro or just starting out, our team is committed to providing you with exceptional service and support every step of the way. By joining 1ace today, you'll embark on a thrilling adventure of entertainment, fortune, and endless possibilities. With our state-of-the-art gaming platform, top-notch customer support, and commitment to excellence, you can be sure that your experience will be nothing short of exceptional. So why wait? Sign up now and start exploring the limitless opportunities that 1ace has to offer!