1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8498557063
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate and log in securely. This eliminates the need for a password or email, making the login process easier and more convenient.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to ensure a smooth experience. If you don't receive the OTP, click "send OTP" again and wait. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If the number has changed, please send your updated KYC (Know Your Customer) details via email to the customer support system. This will assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play after the update. This should resolve any compatibility problems and get you back to enjoying the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not for bonus amounts. This means you can access your hard-earned winnings but not any additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all required KYC details are completed and saved within this app. This includes saving your Aadhaar card, UPI account, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours on occasion. This delay is a rare exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This restriction is in place for the bonus funds themselves.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where a failed withdrawal request should still be processed within 24 hours. If the funds are not added to your wallet account after 24 hours, you can contact their care centre for assistance.
At 1ace, we prioritize the safety and security of our players' gaming experience. Our cutting-edge security measures ensure that your time on our platform is not only enjoyable but also protected and secure. We understand that different players have different preferences when it comes to depositing and withdrawing funds. That's why we offer a wide range of payment methods tailored to meet the diverse needs of our users. From traditional methods like credit cards and bank transfers to electronic wallets and popular cryptocurrencies, our payment options ensure fast and seamless transactions. Whether you prefer to use a credit card, transfer funds from your bank account, or utilize a digital wallet or cryptocurrency, we have a payment method that suits your needs. Our secure and reliable payment processing system guarantees that your transactions are protected and completed efficiently, allowing you to focus on enjoying your gaming experience without worrying about the logistics. At 1ace, we take the safety and security of our players' financial transactions very seriously. Our commitment to providing a secure and protected gaming environment is unwavering, and we continuously invest in the latest technology and security measures to ensure that your experience is both enjoyable and secure.
Our top priority is your convenience, which is why we offer a wide range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. All of these methods are protected by the latest encryption technology, ensuring secure transactions. Our 24/7 customer support team is always available to assist you with any questions or issues, providing quick and effective solutions. Whether you're a seasoned player or just starting out, our team is dedicated to providing a seamless and enjoyable experience. At 1ace, we pride ourselves on offering a world-class online casino experience that's packed with exciting games, generous bonuses, and reliable service. From the moment you join us, you'll be treated to a thrilling adventure filled with opportunities to win big. Our team is committed to ensuring that every aspect of your gaming experience is exceptional, from the ease of depositing and withdrawing funds to the variety of games available to play. With 1ace, you can expect a hassle-free and secure online gaming experience that's tailored to your needs. Our state-of-the-art technology and dedicated support team work together to ensure that your transactions are processed quickly and efficiently, giving you more time to focus on what matters most - having fun and potentially winning big. So why wait? Join the excitement at 1ace today and discover a world of online gaming that's second to none. With our commitment to your convenience, security, and entertainment, you can be sure that every moment you spend with us will be an unforgettable experience.