1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0860518703
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP, click "send OTP" again and wait. If that fails, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, submit your proper KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve the issue quickly.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and play without any problems. This should update the app to its latest version, allowing you to continue playing smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed for the money earned from gaming, not the bonus amounts collected. This means users can cash out their winnings, but not any additional bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and secure experience. Failure to complete these details may hinder your progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the process can take between 30 minutes and 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform. Earnings from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history for your withdrawal request. If it's pending, don't worry, the money will be added to your wallet account within 24 hours. If you encounter any further issues, you can seek assistance from their customer care centre.
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