1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3054351774
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still encounter issues, you can try clicking "send OTP" again. If you don't receive the OTP, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to transfer your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you'll be able to log in and start playing the updated app. This should resolve any compatibility problems and allow you to access the app's new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawn funds can only be from gaming earnings, not bonus amounts. This allows users to access their earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This will ensure a seamless experience throughout the application process. Filling in all necessary information is mandatory for further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to be completed within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can extend the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. The bonus itself remains separate from withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If you encounter any issues, don't worry - the funds should be added to your wallet account within 24 hours. If you still experience problems, you can reach out to their care centre for further assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter while playing our online games. Our team is committed to providing you with a seamless and enjoyable gaming experience, and we're always here to help you overcome any obstacles that may arise. Whether you're experiencing technical difficulties, need guidance on how to play a particular game, or simply have a question about our services, our support team is ready to help. We understand that our customers are our most valuable asset, and we strive to provide personalized and efficient support to ensure that you can focus on what matters most - enjoying your online gaming experience. By joining us at 1ace, you'll not only have access to a wide range of online games, but also to a team of experts who are passionate about providing exceptional customer service. Our goal is to create a community where you can connect with other players, share tips and strategies, and have a blast playing your favorite games. So why wait? Join us at 1ace today and take your online gaming experience to new heights!
1ace is the ultimate online gaming hub for thrill-seekers and enthusiasts alike, where the boundaries of entertainment are pushed to new heights. With an impressive array of top-notch casino games at your fingertips, you'll be spoiled for choice. From timeless classic slots and video poker games that have stood the test of time, to cutting-edge live dealer experiences that transport you to the world's most prestigious casinos, and innovative table games that challenge and delight, there's something for everyone. At 1ace, we're obsessed with ensuring that every player has an exceptional experience. That's why we've designed our platform with user satisfaction in mind. Our seamless interface and intuitive navigation make it effortless to find your favorite games and start playing in no time. Whether you're a newcomer to online gaming or a seasoned pro, our platform is tailored to meet your needs. We're dedicated to providing an unparalleled level of excitement and entertainment, which is why we offer a range of thrilling promotions and incentives to keep the fun going. From lucrative bonuses and loyalty rewards to exclusive tournaments and giveaways, we're committed to giving you a gaming experience like no other.