1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2906429602
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once logged in, you won't need a password or email, making it a convenient and hassle-free experience.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. If the signal is stable, click on "send OTP" and wait for the time limit to receive the verification code. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with the same active number initially. If your number has changed, please send your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any issues and ensure a smooth account transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the newly updated app without any problems. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings generated through gaming, not from bonus amounts collected. This means users can cash out their gaming profits, but bonus rewards remain inaccessible.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration process, please ensure all your Know Your Customer (KYC) details are uploaded and saved in the app, including your Aadhaar card and bank details. You will also need to add your UPI information for further verification. This will help us verify your identity and facilitate a smooth onboarding experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking around 30 minutes to 3 hours to complete. However, payment delays can occur, potentially extending the wait time to up to 24 hours. This delay is a rare exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. The bonus itself is non-withdrawable, but any winnings are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.
Indulge in an unparalleled customer service experience with our dedicated 24/7 support team, always ready to address any questions or concerns you may have. Our team is committed to providing prompt and effective assistance, ensuring that you can focus on what matters most - immersing yourself in the thrilling world of online gaming with 1ace. As soon as you step into the 1ace universe, you'll be transported to a realm of excitement and adventure. Our cutting-edge gaming platform offers a vast array of thrilling games, each designed to challenge your skills and push your limits. Whether you're a seasoned gamer or just starting out, you'll find something to suit your taste and preferences. But what really sets us apart is our unwavering commitment to customer satisfaction. Our support team is available around the clock, ready to lend a helping hand or offer expert advice whenever you need it. Whether you're experiencing technical issues or simply need guidance on how to get the most out of your gaming experience, we're here to help. So why wait? Dive into the world of online gaming with 1ace and discover a new level of excitement and entertainment. With our unparalleled customer service and cutting-edge gaming platform, you'll be able to fully immerse yourself in the action and leave the rest to us.
Our platform provides 24/7 customer support, accessible through live chat, email, and phone, to assist you with any questions or issues you may encounter. Our dedicated team is available around the clock to address your concerns and provide solutions to ensure a seamless gaming experience. In addition, we offer attractive bonuses and promotions, including welcome packages and loyalty rewards, to keep your gaming journey exciting and profitable. Our goal is to provide a constantly engaging and rewarding experience, with new opportunities to win and grow your account with every visit. Whether you're a seasoned player or just starting out, our customer support team is here to help you every step of the way. We understand the importance of a responsive and knowledgeable support team, and we strive to provide the best possible service to ensure your gaming experience is both enjoyable and hassle-free.