1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 9870408300
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for quick and easy access to the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, wait a bit longer and then click "send OTP" again. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If your number has changed, send your updated KYC details via email to the customer support team for assistance with transferring your account. This will help facilitate the transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once downloaded, you can log in and play the updated app without any problems. This should restore the app's functionality and allow you to enjoy the newly updated features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only permitted for money earned through gaming, not bonus rewards. This means users can only withdraw earnings from their gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are fully completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate a process that typically takes 30 minutes to 3 hours to complete. However, payment processing may occasionally be delayed, resulting in a wait time of up to 24 hours. This delay is a rare exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus can be withdrawn. The bonus itself cannot be withdrawn or used outside the gaming environment.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At 1ace, we recognize the significance of secure and convenient transactions, which is why we offer a wide range of deposit and withdrawal methods to cater to our customers' diverse needs. Our platform accepts a variety of payment options, including credit cards, e-wallets, bank transfers, and cryptocurrency transactions. This flexibility ensures that our customers can easily fund their accounts and access their funds whenever they need to. To further enhance the user experience, our dedicated customer support team is available 24/7, 365 days a year. Our team of experts is committed to providing prompt and effective assistance to address any questions, concerns, or issues that may arise. Whether you need help with a specific transaction, account management, or have a general inquiry, our support team is always just a click away.
We prioritize the convenience and security of our players by offering support for various deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures fast and hassle-free transactions. Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or issues you may have, making your gaming experience smooth and worry-free.