1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1316127876
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This new method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," you can try reaching out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active number. If your number has changed, update your customer support with the correct KYC details via email to assist with transferring your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To access the updated app, you'll need to uninstall the existing version, which will allow you to download the latest version from the app store. Once installed, you can log in and start playing the updated app without any issues. This should resolve any compatibility problems and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can access their earnings, but not any bonus funds they may have accumulated.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically enable a seamless process, taking between 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay can occur despite the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw the funds earned through gameplay using the bonus amount. Funds earned from gameplay can be withdrawn separately from the bonus money.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not successful, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for further assistance.
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