1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 9319200344
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, simply open the app and enter your registered mobile number. You will then need to verify the One-Time Password (OTP) sent to your phone. This will allow you to log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still have issues, click the "send OTP" button and wait for the timer to expire. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, excluding any bonus amounts collected. Bonus money cannot be withdrawn, allowing users to only cash out their genuine gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through the app, including saving your Aadhar card, UPI, and bank details. This is a necessary step to facilitate a smooth and secure experience. Please ensure that all required information is accurately filled and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payments may sometimes be delayed, requiring a wait of up to 24 hours in such cases. This variation in processing time is an exception to the generally quick service provided by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but not the bonus amount itself. The bonus funds are strictly for gaming use and separate from withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
We provide generous bonuses, loyalty rewards, and regular promotions designed to maximize your entertainment experience with our games. Not only that, but our customer support team is available 24/7, ready to assist you with any questions or issues you may have. Our dedicated team is committed to ensuring that you have a seamless and enjoyable experience with us. Join 1ace today and discover a world of endless entertainment, excitement, and possibilities. With our platform, you'll have access to a vast array of games, each offering a unique and thrilling experience. Our regular promotions and bonuses will keep you engaged and motivated, while our loyalty rewards program will reward your dedication and loyalty. But it's not just about the games - it's about the experience. Our customer support team is always available to help with any problems or questions you may have, ensuring that you can focus on what matters most - having fun. Whether you're a seasoned gamer or just starting out, we're here to provide you with the best possible experience. So why wait? Join 1ace today and start exploring a world of endless entertainment possibilities. With our generous bonuses, loyalty rewards, and regular promotions, you'll be treated to a gaming experience like no other.
The 1ace prioritizes convenience and security, which is why it offers a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrency options. Our robust security measures ensure that your personal information and transactions are always protected. We understand the importance of safeguarding your sensitive data and take every necessary step to prevent unauthorized access or breaches. In addition to our comprehensive security measures, our dedicated customer support team is available 24/7 to assist with any questions or issues you may encounter. Our team is trained to provide prompt and effective solutions to ensure that your experience with 1ace is seamless and stress-free. Whether you need help with a transaction, have a question about our services, or require assistance with any other matter, our support team is always available to help. We believe that our commitment to security and customer support sets us apart from other providers and demonstrates our dedication to delivering a high-quality experience for all our customers.