1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1580981412
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will trigger an OTP (One-Time Password) verification, which you'll need to complete to access your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, verify that your internet connection is stable and strong. If you're still experiencing issues, click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your current active number. If the number has changed, please submit your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the updated app is installed, you should be able to log in and start playing without any problems. This should ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming and not for bonus amounts. This means users can access their actual gaming earnings but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details in the app, which should include your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can extend the overall completion time beyond the initial 3-hour estimate.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings made from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can seek assistance from their care centre.
At 1ace, security and convenience are our top priorities. To ensure a seamless and enjoyable experience for our players, we offer a range of secure deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns, providing a hassle-free and stress-free experience for all our players. Our team is committed to providing unparalleled service, ensuring that every player feels valued and supported throughout their gaming journey. Whether you're a seasoned veteran or a newcomer, we're here to guide you every step of the way, from setting up your account to navigating the various games and features available. At 1ace, we're passionate about creating an immersive and exciting experience for all our players. With a vast array of games, promotions, and bonuses, we're confident that you'll find something that suits your style and preferences. From the thrill of slots to the strategy of table games, we've got it all, and our team is always happy to help you find your next big win. So why wait? Join 1ace today and embark on an unforgettable adventure filled with endless opportunities to win big! Our doors are open, and our team is ready to welcome you to the excitement and thrill of online gaming.
To enhance your gaming experience, 1ace offers attractive bonuses and promotions that reward you from the moment you sign up. Whether you're chasing big jackpots or simply enjoying a casual game, our dedicated team of customer support is available 24/7 to assist with any questions or concerns. As soon as you join, you'll be treated to a range of exciting benefits, including exclusive offers, loyalty rewards, and special promotions. Our mission is to provide a seamless and enjoyable gaming experience, ensuring that every spin and bet brings you closer to the thrill of winning. At 1ace, we understand that every player is unique, which is why we offer a diverse range of games to suit all tastes and preferences. From classic slots and table games to innovative online slots and live dealer experiences, our collection is designed to provide endless entertainment and excitement. But it's not just about the games - it's about the community too. Our team is dedicated to providing top-notch support, ensuring that any issues or questions you may have are addressed promptly and efficiently. Whether you're a seasoned gamer or just starting out, we're here to help you every step of the way. So why wait? Join 1ace today and discover the thrill of digital gaming, where every spin and bet promises a chance to win big and experience the rush of excitement. With our attractive bonuses, loyalty rewards, and dedicated customer support, we're confident that you'll have a gaming experience like no other.