1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5734498731
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the one-time password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your KYC details to customer support through email to complete the account transfer. This will enable you to access your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play with ease. This should solve the problem and get you back to playing the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you cannot withdraw your accumulated bonus money. Only earnings from gaming activities can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all required KYC details are fully completed and submitted through this app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait time of up to 24 hours. This delay can happen when issues arise with the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw the funds earned while playing games, but not the original bonus amount itself. The bonus money is exclusive to your gaming activities and cannot be transferred out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal is showing as failed, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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At 1ace, the satisfaction of our customers is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns, ensuring that your gaming experience remains seamless and uninterrupted. Our team is committed to providing exceptional service and quick resolutions to any issues that may arise, so you can focus on enjoying your online casino experience. Join us today at 1ace and discover the magic of premium online casino entertainment. Our state-of-the-art platform offers a wide range of exciting games, from classic slots to table games and live dealer options, all designed to provide hours of thrilling entertainment. With our user-friendly interface and secure payment options, you can play with confidence and ease. Our team is passionate about delivering an exceptional gaming experience, and we're always looking for ways to improve and innovate. Whether you're a seasoned gamer or just starting out, we're here to support you every step of the way. So why wait? Sign up with us today and experience the ultimate in online casino entertainment.