1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1357545085
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your mobile for successful login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support via email to assist with transferring your account. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This will allow you to access the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only possible for money earned from gaming activities, not for bonus amounts. This means users can cash out their genuine earnings, but not any bonus rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and linking your UPI and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes to 3 hours. However, payment processing may experience delays, requiring a wait of up to 24 hours. This temporary delay can occur occasionally when making a payment through the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to ensure your withdrawal request is being processed. If the issue persists, funds will be added to your wallet account within 24 hours. If you still experience problems, you can contact their care centre for assistance.
At 1ace, we recognize the significance of a clean game and transparency, which is why all our games are powered by reputable software providers and undergo regular impartial audits. Our commitment to fairness and integrity is unwavering, and we strive to maintain the highest standards in our gaming operations. In addition, our dedicated customer support team is available 24/7, providing assistance to players with any questions or issues they may encounter. Our team is trained to address a wide range of concerns, from game rules and mechanics to technical issues and account queries. We understand the importance of timely and effective support, and we make it our priority to respond promptly to player inquiries. Our regular audits ensure that our games are fully compliant with industry regulations and standards, providing players with the confidence that our games are fair, secure, and trustworthy. We take pride in our reputation for transparency and accountability, and we are committed to maintaining the highest level of integrity in our gaming operations.
At 1ace, we offer a premium online gaming experience that caters to a wide range of players, from newcomers to seasoned veterans. Our extensive library of games is designed to provide something for everyone, featuring a diverse collection of classic slots, video slots, table games like blackjack and roulette, live dealer options, and innovative specialty games. To make your gaming experience as seamless as possible, we offer multiple deposit and withdrawal methods, including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. This ensures that you can easily manage your account and access your winnings. At 1ace, we prioritize the security and protection of your personal data and transactions. Our platform is designed with advanced security measures to safeguard your information and ensure that all transactions are secure and trustworthy. Our customer support team is available 24/7 to assist you with any queries or issues you may have. Whether you're experiencing technical difficulties or need help with a specific game, our team is here to provide expert guidance and support. To show our appreciation for our players, we offer a range of incentives, including generous bonuses, loyalty programs, and regular promotional offers. These rewards are designed to enhance your gaming experience and provide you with even more opportunities to win. At 1ace, we are committed to providing a thrilling and rewarding online gaming experience. With our diverse range of games, user-friendly platform, and excellent customer support, we are confident that you will find everything you need to elevate your online gaming adventure. Join us today and discover a world of excitement and possibility!