1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0653399701
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
Upon opening the app, enter your registered mobile number to verify and log in. This will trigger an OTP, which you need to verify for secure login. Once verified, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, check your internet connection to ensure a strong signal. If the issue persists, wait for the OTP to be sent after clicking the "send OTP" button, or alternatively, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned through gaming, not bonus rewards. You cannot withdraw bonus funds, only the money you've earned from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC details are complete and submitted through the app. This includes saving your Aadhaar card and UPI information, as well as your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, resulting in a wait time of up to 24 hours. This delay can occur when payments are not processed immediately.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn. Any winnings made with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the money will be added to your wallet account within 24 hours. If it doesn't happen, contact their care centre for assistance.
We recognize the significance of convenient and secure transactions, which is why 1ace offers a range of deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrencies, providing users with flexibility and peace of mind. Our dedicated customer support team is always available, 24 hours a day, 7 days a week, to assist with any questions or concerns. Whether you need help with a transaction, have a query about our services, or require assistance with a technical issue, our team is committed to providing timely and effective support to ensure a seamless user experience.
Our platform is designed to cater to both novice and experienced players, offering a seamless navigation, impressive graphics, and immersive gameplay. We prioritize your convenience and security by providing a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, all of which are protected by top-notch encryption technology. With our platform, you can easily access a wide variety of games, from classic slots to innovative table games, and from there, you can start playing with just a few clicks. Our user-friendly interface ensures that you can quickly find the game you're looking for and start playing without any hassle. We understand that security is a top priority for our players, which is why we have implemented a range of measures to ensure that your transactions are safe and secure. Our encryption technology uses advanced algorithms to protect your personal and financial information, and we also have a team of experts who monitor our systems around the clock to detect and prevent any suspicious activity. In addition to our robust security measures, we also offer a variety of deposit and withdrawal methods to make it easy for you to manage your account. You can choose from a range of options, including credit cards, electronic wallets, and cryptocurrencies, and we guarantee that all transactions are processed quickly and efficiently. At our platform, we are committed to providing an exceptional gaming experience for all our players. We strive to offer the best possible service, and we are always looking for ways to improve our platform and add new features and games. With our platform, you can be sure that you will always have a positive and enjoyable experience.