1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6667873609
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your phone to complete the login process. This eliminates the need for a password or email login, allowing for a simpler and more convenient login experience.
Q2: What should I do if I am not getting OTP?
To proceed, you'll need to check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after attempting to send it, you can use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and start playing. This should allow you to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals can only be made from earned gaming funds, not from bonus rewards. Users cannot withdraw bonus money collected, only the funds they've earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that your KYC details are complete and submitted within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours. This delay can occur when payments are not processed in a timely manner.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned in gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus can be withdrawn. The bonus funds themselves are not withdrawable, but winnings from them are.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If your request is pending, the funds should be added to your wallet account within 24 hours. If you experience further issues, you can seek assistance from their customer care centre.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have. We understand the importance of timely and effective support, which is why our team is always ready to help you resolve any problems you may encounter. In addition to our exceptional support, we also offer attractive bonuses, promotions, and a loyalty program that rewards our valued customers. Our goal is to make sure every player feels valued and appreciated, and we achieve this by providing a range of incentives and benefits that show our appreciation for their loyalty. At 1ace, we believe that the key to a great gaming experience is a sense of excitement and adventure. That's why we've created a world of limitless possibilities, where the fun never ends. From thrilling games to exciting prizes, we've got everything you need to make your gaming experience unforgettable. So why wait? Join us today and discover a world of endless possibilities, where the fun is always just a click away!
To elevate your gaming experience, we provide attractive bonuses, loyalty rewards, and 24/7 customer support to assist you at any time of day. Our dedicated team is always available to help you, ensuring that you can focus on what matters most - having fun and enjoying the thrill of the game. Join 1ace today and discover a world of endless excitement and possibilities at your fingertips. With our platform, you'll have access to a wide range of games, each offering a unique and immersive experience. From action-packed adventures to strategic challenges, we've got something for every type of player. But that's not all. Our loyalty program rewards your dedication and consistency, offering exclusive benefits and perks that will enhance your gaming experience even further. Plus, our customer support team is always here to help, providing prompt and effective assistance whenever you need it. So why wait? Sign up with 1ace today and start exploring a world of limitless possibilities. With our attractive bonuses, loyalty rewards, and 24/7 support, you'll be well on your way to an unforgettable gaming experience.