1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2263888583
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Wait for a few moments after clicking "send OTP" for the verification code to be sent. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, submit your updated KYC details to the customer support team via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app seamlessly. This should resolve any compatibility problems and allow you to access the new features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and cannot include bonus amounts. This means you can only withdraw earnings that are directly related to your gaming activity.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and providing all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours. This variance in processing times may impact the overall user experience.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings made with the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, and if your withdrawal request is not showing, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can seek assistance from their customer care centre.
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At 1ace, we believe in rewarding our players generously. To make your gaming experience even more exciting, we offer attractive welcome bonuses, regular promotions, and a loyalty program designed to enhance your adventure. Whether you're an experienced player or new to online casinos, 1ace provides a world-class experience that guarantees thrill and satisfaction with every visit. Join us today and discover the premium online gaming experience!