1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 5296876512
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verification via One-Time Password (OTP) will then log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you don't receive the OTP after waiting, you can try again or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, please submit your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve the issue promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download the latest version of the app, which should allow you to log in and play without problems. This update should resolve any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows withdrawals of a minimum Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means users can cash out their actual gaming winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are fully completed and saved within this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process, completing in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is typically due to the processing time for transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from using it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request isn't showing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Welcome to 1ace, the ultimate online gaming destination for enthusiasts. At 1ace, we take pride in offering an unparalleled casino experience from the comfort of your own home. Our platform is designed to cater to the diverse preferences of our players, providing a wide range of resources to ensure an enjoyable and engaging experience. From classic table games like blackjack and roulette to a vast selection of cutting-edge slots and immersive games with live dealers, there's something for everyone at 1ace. Our extensive library of games is constantly updated with new titles and variations, ensuring that you'll always find something fresh and exciting to play. Our platform is optimized for a seamless and enjoyable gaming experience, with user-friendly navigation and intuitive interfaces that make it easy to find and play your favorite games. Whether you're a seasoned pro or a newcomer to online gaming, we're committed to providing a welcoming and supportive environment that allows you to focus on what matters most – having fun and winning big.
Indulge in an unparalleled customer service experience with our dedicated 24/7 support team, always ready to address any questions or concerns you may have. Our team is committed to providing prompt and effective assistance, ensuring that you can focus on what matters most - immersing yourself in the thrilling world of online gaming with 1ace. As soon as you step into the 1ace universe, you'll be transported to a realm of excitement and adventure. Our cutting-edge gaming platform offers a vast array of thrilling games, each designed to challenge your skills and push your limits. Whether you're a seasoned gamer or just starting out, you'll find something to suit your taste and preferences. But what really sets us apart is our unwavering commitment to customer satisfaction. Our support team is available around the clock, ready to lend a helping hand or offer expert advice whenever you need it. Whether you're experiencing technical issues or simply need guidance on how to get the most out of your gaming experience, we're here to help. So why wait? Dive into the world of online gaming with 1ace and discover a new level of excitement and entertainment. With our unparalleled customer service and cutting-edge gaming platform, you'll be able to fully immerse yourself in the action and leave the rest to us.