1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4280030603
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will send an OTP to your number, which you must verify to complete the login process. Once verified, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP, click on "send OTP" again and wait. If the issue persists, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active phone number. If your number has changed, submit your correct KYC details to our customer support team through email to update your account. This will facilitate a smooth transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and proceed to log in to play. This should allow you to access the newly updated app without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other available apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus amounts collected. This means users can only withdraw their genuine gaming profits, not the bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details in the app, including saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. This is a mandatory step for further usage of the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This delay can prolong the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming cannot be withdrawn by anyone other than yourself. You can withdraw any money you win using the bonus funds, but the bonus itself remains non-withdrawable. The winnings from playing games with the bonus are yours to withdraw.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
We take pride in providing seamless deposit and withdrawal methods to enhance your gaming experience. Our secure payment options cater to a wide range of preferences, ensuring that your transactions are both swift and secure. Choose from a variety of reliable payment methods, including credit/debit cards, electronic wallets, and cryptocurrencies, to make your online gaming experience effortless and enjoyable.
1ace offers a range of convenient and secure deposit and withdrawal options to cater to the diverse needs of its customers. In addition to traditional methods such as credit cards, electronic wallets, and bank transfers, the platform also accepts cryptocurrencies. This flexibility allows users to choose the payment method that best suits their preferences and needs. To ensure the confidentiality and security of transactions and personal information, 1ace employs robust encryption protocols. These protocols safeguard sensitive data and prevent unauthorized access, providing users with peace of mind and confidence in their online transactions. Beyond providing a secure and convenient platform, 1ace is committed to delivering exceptional customer support. The user-friendly interface and dedicated customer support team are available 24/7, providing assistance to customers whenever they need it. Whether users encounter any issues or simply require guidance, the support team is always ready to help, ensuring a seamless and enjoyable gaming experience.