1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7034755396
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method allows for easy and quick access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after a reasonable time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with the active phone number associated with it. If the number has changed, submit your updated KYC documents to customer support via email for assistance with transferring your account. This will enable you to continue using your account with the correct details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This should fix the issue and provide a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from earnings earned through gaming activities, not from bonus amounts collected. Users cannot withdraw bonus money, only the money they've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing may cause users to wait up to 24 hours. This delay can affect the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
At 1ace, player satisfaction is our top priority. We strive to provide an entertaining experience by offering attractive bonuses, promotions, and a rewarding loyalty program to keep the fun going. Our user-friendly platform supports a variety of deposit and withdrawal methods, including credit/debit cards, e-wallets, and cryptocurrencies, ensuring fast and secure transactions. Additionally, our dedicated customer support team is available 24/7 to assist with any questions or concerns. Join us today and embark on an unforgettable journey of luck and skill!
We recognize the significance of smooth and secure transactions, which is why we provide a range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrencies. This ensures that you can easily and effortlessly manage your funds, without any hassle or concern. To further reinforce the security of our transactions, we utilize cutting-edge security measures and cryptographic technologies. Our systems are designed to safeguard your personal and financial information, providing an additional layer of protection against any potential threats. With our comprehensive range of deposit and withdrawal options, you can rest assured that your transactions are protected by the highest levels of security and encryption. Whether you prefer the convenience of traditional payment methods or the flexibility of digital currencies, our platform provides a seamless and secure experience for all users. By combining advanced security measures with user-friendly deposit and withdrawal options, we empower you to take control of your finances with confidence and peace of mind.