1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 7626445555
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To receive the One-Time Password (OTP), first ensure your internet connection is stable and strong. Click "send OTP" and wait for the confirmation; if you don't receive it within the allotted time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your correct KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and reinstall it. Once installed, you should be able to easily log in and play the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earnings obtained through gaming activities, not from bonus amounts collected. This means users can cash out their winnings, but not any bonus rewards received.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be submitted through the app, including saving your Aadhar card, UPI information, and bank details. This ensures a secure and compliant onboarding experience. Please ensure all required information is accurately filled and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional delays in payments may cause the process to take longer, potentially up to 24 hours. This delay can occur when payment processing is affected.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus within your gaming account, it cannot be withdrawn personally. The bonus winnings can be withdrawn, allowing you to access the funds you've earned.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
1ace stands out with its user-friendly interface and perfect navigation, ensuring that you can easily find your favorite games or discover new ones. The platform takes pride in offering a diverse range of deposit and withdrawal methods, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. Each method is carefully designed to make transactions smooth and quick. Above all, the security of users' personal and financial information is the top priority. To achieve this, 1ace employs cutting-edge cryptographic technology to protect sensitive data from unauthorized access. This advanced technology provides an additional layer of security, giving users peace of mind when transacting on the platform. The combination of user-friendly navigation, multiple deposit and withdrawal options, and robust security measures makes 1ace an attractive choice for gamers seeking a seamless and secure online gaming experience.
We take pride in providing a safe and uninterrupted environment for all our players. Our payment methods are designed to be easy and flexible, offering a range of options including credit cards, electronic wallets, and cryptocurrencies. This ensures that transactions are both fast and secure, giving you peace of mind when making deposits and withdrawals. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any questions or concerns you may have. Whether you're experiencing technical issues, need help with a game, or simply have a query, our team is always ready to help, providing a seamless and enjoyable gaming experience. By offering this level of support, we strive to create a hassle-free environment that allows you to focus on what matters most - having fun and enjoying the games.