1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8766596712
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This passwordless login method allows you to access the app easily, using just your mobile number.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If the signal is weak, wait for it to improve before clicking the "send OTP" button again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, submit your updated Know Your Customer (KYC) details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features. This should allow you to log in and play smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what's offered in other apps. Withdrawals are only applicable to earnings from gaming, not bonus amounts. This allows users to access their earned funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes linking your Aadhar card, saving your UPI details, and adding your bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours. This delay may affect the overall processing time, extending it beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within our gaming platform and cannot be withdrawn by anyone else. You can withdraw the funds earned while playing games with the bonus amount. This bonus is for gaming purposes only, not for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal, go to the settings section and review your transaction history. If your request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At 1ace, we provide an exceptional online gaming experience that allows players to enjoy their favorite games from the comfort of their own homes. Our extensive collection of games includes a wide range of options, including classic slots, video slots, table games such as blackjack, poker, and roulette, as well as live dealer games. This diverse selection ensures that every type of player can find something that suits their taste and skill level. Our user-friendly interface is designed to provide a seamless and intuitive experience, making it easy for players to navigate and find the games they want to play. Whether you are a seasoned pro or a beginner, you will feel right at home on our platform.
At 1ace, player security is of utmost importance. Our cutting-edge encryption technology ensures that your personal and financial information remains protected at all times. We understand that trust is crucial when it comes to online gaming, and we're committed to providing a secure and trustworthy environment for our players. Our dedicated support team is available 24/7 to assist with any questions or issues you may have, ensuring a seamless and enjoyable gaming experience. Whether you need help with deposits, withdrawals, or have a question about a particular game, we're here to help. With our advanced security measures in place, you can focus on what matters most - enjoying the thrill of our online casino games. Our team is constantly working to improve and enhance our security features, so you can rest assured that your gaming experience will always be protected and secure. Join 1ace today and embark on the ultimate online casino adventure! With our commitment to player security and exceptional customer support, you can trust that you're in good hands.