1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5477279783
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) received to complete the login process. Once logged in, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. If you still experience issues, click "send OTP" and wait for the verification code. If you don't receive the OTP, you can reach out to the app's support team via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once reinstalled, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal amount of Rs. 100, which is higher than other apps. Withdrawals are only possible for funds earned from gaming, not bonus amounts. This means users can only withdraw money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted in this app. This includes saving your Aadhar card, UPI, and all relevant bank details within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed in 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If it doesn't, contact their care centre for assistance.
Players can also take advantage of our attractive promotions and loyalty programs, which provide various bonuses, free spins, and other rewards to enhance their gaming experience. These incentives are designed to make playing with us even more enjoyable and rewarding. Additionally, our dedicated 24/7 customer support team is always available to assist with any questions or issues that may arise, ensuring that players receive prompt and effective help whenever they need it. Whether it's a query about a game, a concern with a transaction, or simply a question about our services, our support team is committed to providing a prompt and helpful response to ensure that players can focus on what matters most - having fun and enjoying their gaming experience.
To ensure a seamless gaming experience, 1ace offers a wide range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. All transactions are processed quickly, allowing you to get started with the game as soon as possible. Our user-friendly platform has been designed with the customer's convenience in mind, featuring a simple and intuitive navigation system. Additionally, our dedicated customer support team is available 24/7, ready to assist with any questions or issues you may encounter. Whether you're a new player or a seasoned veteran, our support team is here to help you every step of the way. With 1ace, you can rest assured that your transactions are safe and secure. Our platform uses the latest encryption technology to protect your personal and financial information, giving you peace of mind as you enjoy your gaming experience. Whether you're looking to make a deposit, withdraw your winnings, or simply need help with a particular aspect of our platform, our customer support team is always available to assist you. We understand that every player's experience is unique, and we're committed to providing personalized support to meet your individual needs. At 1ace, we're dedicated to providing a seamless and enjoyable gaming experience. With our range of secure deposit and withdrawal methods, user-friendly platform, and dedicated customer support team, you can focus on what matters most - having fun and winning big!