1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1637941427
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Verify the code to securely log in without needing a password or email. This streamlined process allows for easy and convenient access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal is available. If you still don't receive the OTP after clicking "send", wait for the specified time before reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow for a smooth login and gameplay experience. This update should resolve any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Only money earned from gaming can be withdrawn, not bonus amounts. This means users can cash out their winnings, but not any promotional or bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, including saving your Aadhaar card, UPI, and all relevant bank details. This ensures a secure and seamless registration process. Ensure all necessary information is accurately entered to avoid any delays.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking anywhere from 30 minutes to 3 hours to complete. However, payment delays can occur, requiring users to wait up to 24 hours for the transaction to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are exclusive to gaming use and cannot be withdrawn. Any winnings earned while playing with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check on your transaction, go to the settings and review your withdrawal history. If your request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can seek assistance from their customer care centre.
We offer a range of convenient and hassle-free deposit and withdrawal methods at 1ace, including credit cards, e-wallets, and bank transfers. This ensures that all players can enjoy a smooth and uncomplicated gaming experience. In addition, our dedicated 24/7 customer support team is always available to assist with any questions or concerns you may have. Whether you need help with depositing or withdrawing funds, or have any other query, our knowledgeable and friendly support staff are here to help. We strive to provide the best possible service to ensure that your gaming experience is enjoyable and stress-free.
1ace prioritizes user convenience by providing multiple secure deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. The platform is optimized for use on both desktop and mobile devices, allowing players to enjoy an exciting gaming experience wherever they go. The company's dedicated customer support team is available 24/7 to assist with any questions or issues that may arise, ensuring a seamless and enjoyable gaming experience. With 1ace, players can rest assured that their gaming needs are met with ease and convenience, whether they are playing on their computer or mobile device. The platform's user-friendly interface and wide range of deposit and withdrawal options make it easy for players to manage their accounts and conduct transactions with confidence. Additionally, the company's commitment to customer support ensures that any issues or concerns are quickly addressed, allowing players to focus on what matters most - enjoying the gaming experience.