1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5741166675
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to secure your login. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to appear. If you still don't receive the OTP after waiting, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If the number has changed, please send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and log in to access the updated app. This should allow you to play smoothly with the newest features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for the money earned from gaming, not bonus amounts. This means you can cash out your winnings, but not any free rewards or bonuses you've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI, and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring a wait time of up to 24 hours. This delay is a potential drawback in an otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings section and review your transaction history. If your request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
Our platform ensures secure and flexible financial transactions, supporting a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. At 1ace, we prioritize player satisfaction and security, utilizing advanced cryptographic technologies to protect personal and financial information. This ensures that all transactions are processed efficiently and safely, giving players complete peace of mind. By providing a secure and reliable environment, we empower players to focus on their gaming experience without worrying about the security of their funds. Our commitment to security and customer satisfaction is unwavering, and we continually invest in the latest technologies and security measures to guarantee the integrity of our platform.
At 1ace, we recognize the importance of convenience and security, which is why we offer a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures that all transactions are quick and secure, giving you peace of mind when playing your favorite games. Our platform is optimized for both desktop and mobile devices, allowing you to play whenever and wherever you want. Whether you're at home, in the office, or on-the-go, you can easily access our games and services. But we don't stop there. Our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Our team is always ready to help, so you can focus on what matters most - having fun and enjoying your gaming experience. With 1ace, you can expect a seamless and secure gaming experience, with a wide range of deposit and withdrawal options to suit your needs. Our commitment to customer satisfaction means that you can trust us to provide a safe and enjoyable experience for all our players.