1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8437382718
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You will then receive an OTP (One-Time Password) to verify your identity, which will log you in seamlessly. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify the issue, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, wait a bit longer and try clicking send again. If the issue persists, you can reach out to the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help update your account information accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. After updating, you can easily access and play the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than many other similar apps. Withdrawals can only be made from earnings collected through gaming activities, and not from bonus amounts. This means users can only withdraw money they have earned from playing games, not any additional rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, all your Know Your Customer (KYC) details must be completed and submitted through this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is not showing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We are committed to providing a safe and secure environment for our players. Our platform utilizes cutting-edge encryption technology to ensure that your personal and financial information is safeguarded from unauthorized access. With a range of deposit and withdrawal methods available, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies, you can enjoy seamless transactions with complete peace of mind. Our advanced security measures include robust firewalls, secure servers, and 24/7 monitoring to prevent and respond to any potential threats. Additionally, our team of experts is dedicated to constantly updating and improving our security protocols to ensure that our platform remains a secure and trustworthy place for you to play and manage your account.
At 1ace, we take entertainment to the next level by ensuring a secure and flawless transaction process. We provide support for a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets such as PayPal and Skrill, and cryptocurrencies, offering flexibility and convenience for our players. This extensive selection of payment options allows our players to easily manage their accounts and focus on their gaming experience. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns, guaranteeing a smooth and enjoyable gaming experience from start to finish. Whether you're a seasoned player or new to online casinos, our team is committed to providing personalized support to ensure your experience with us is exceptional. By registering with 1ace today, you'll discover why we're the premier destination for online casino enthusiasts. Our commitment to security, flexibility, and exceptional customer service sets us apart from other online casinos, ensuring that your gaming experience is always safe, convenient, and enjoyable.