1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1978196781
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait until it's stable. If you still can't receive the OTP after a sufficient amount of time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, please use the same active number. If your number has changed, send your updated KYC details to our customer support via email for account transfer assistance. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows users to withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible from earned gaming revenue, not from bonus amounts. Users cannot withdraw bonus money, only the money they have earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is relatively quick, typically taking between 30 minutes to 3 hours, thanks to its fast and stable services. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can be a disruption to the overall process, impacting the user's experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the player. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If your withdrawal is delayed, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
1ace understands the significance of secure and convenient transactions, which is why we offer a variety of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies. This ensures a fast and hassle-free processing experience for our customers. Our dedicated customer support team is available 24/7 to assist with any questions or concerns, making your gaming journey as smooth and stress-free as possible. From the moment you join the 1ace community, you'll be able to access a world of endless possibilities and unparalleled entertainment. With our comprehensive platform, you'll be able to enjoy a wide range of games, from classic slots to innovative table games, as well as participate in exciting tournaments and promotions. Our commitment to providing a secure and enjoyable experience is unwavering, and we're always looking for ways to improve and expand our services. Whether you're a seasoned gamer or just starting out, our team is here to guide you every step of the way, ensuring that you have an unforgettable experience. So why wait? Join 1ace today and discover a world of endless possibilities and entertainment like no other.
1ace prides itself on providing top-notch customer support, available 24 hours a day, 7 days a week, ensuring that all your questions and issues are quickly resolved. Our dedicated team is always ready to assist you, providing timely and effective solutions to any problems you may encounter. Join us today at 1ace and take advantage of our generous welcome bonuses, regular promotions, and loyalty program, which rewards your every gaming moment. From the moment you start playing, you'll be treated to a world of excitement and entertainment. As you embark on your gaming journey, you'll discover a vast array of thrilling games, exciting tournaments, and enticing bonuses. Our platform is designed to provide a seamless and enjoyable experience, with intuitive navigation and user-friendly features that make it easy to find what you're looking for. At 1ace, we're committed to creating a community that's both fun and rewarding. Our loyalty program is designed to recognize and reward our most dedicated players, offering exclusive benefits and perks that make your gaming experience even more enjoyable. So why wait? Join the 1ace community today and start your gaming adventure. With our 24/7 customer support, generous welcome bonuses, and exciting promotions, you'll be well on your way to a gaming experience that's truly unforgettable.